ABOUT

Many people ask me why I created Moonraker Travel, Salisbury City’s premier taxi and cab company and what drives me to do what we do. This may sound a little cliched but genuinely it was born from my love of customer satisfaction and the feeling I get when I help a customer become a happy customer.

My passion to over deliver on the customer experience goes way back to my younger years when I first started working in my uncle’s mini market as a part time shop assistant at the tender age of 11. I still remember the feeling of making customers smile, whether it was a simple thing like remembering their name or helping them with something they had bought or advising on a solution to a problem they may be having. I learned that attention to detail goes a very long way and if I applied this attention to detail, to every single aspect of everything I did, the happiness I could spread and the fulfilment I could feel, was unbelievable.

I carried this ethos through to when I was 16 years old and got my first full time job working in a supermarket. My level of customer care got me the award of ‘Employee of the Year’, in my first year, and prompted my promotion to supervisor.

I knew way back then, that I was going to run a business where customers came first and so at the age of 18 I began to pursue my desire for a more interactive career path, working as a customer service representative as well as heading up guided tours with just over 100 people on every tour. This experience cemented my focus and passion in making people enjoy their tours and I began to understand fully how by me over delivering on a customers expectations, that I could make a real difference to their whole experience with the company. I chose the transport sector solely for this reason – because I get the chance to contribute to someone’s day in a positive way and make them smile again and again.

Fast forward a number of years and I started Moonraker Travel, a taxi service company in Salisbury with exactly the same mindset. I wanted to create a company that didn’t just pick people up and drop them off but build an experience that people commented on and remembered. By making sure that every detail has been thought through and always striving for 100% satisfaction in everything we do, Moonraker Travel has become my own baby. An extended family of customers, with new friends joining us every day.

Ultimately I want every single customer to leave us with a smile. Having had a journey that so far exceeded their expectations that they struggle to call it a simple taxi ride. Making sure that every one of our drivers delivers this same experience no matter what the time of day or length of journey. Ultimately I will never settle for second best and always strive for a true 5 star experience in everything we do. Driving you to your destination but also driving our own aspirations to ensure that we never fail to over deliver in every aspect of what we provide to you.

Moonraker Travel - Plan your journey

OUR FLEET

We take great pride in our fleet of vehicles. Ensuring that every time a customer gets into one of our vehicles, they get the best possible experience. By making sure that the cleanliness and presentation of each and every vehicle is at the top of its game, you can travel in comfort and style, arriving at your destination having enjoyed your journey with us.

8 Seater

Our modern MPV's can comfortably seat up to 8 people and are ideal for groups and larger families.

x8   x8

Executive

With full leather interior and air conditioning, these vehicles are perfect for up to 4 passengers.

x4  x4

Executive

With full leather interior and air conditioning, these vehicles are perfect for up to 4 passengers.

x4  x4

Executive

With full leather interior and air conditioning, these vehicles are perfect for up to 4 passengers.

x4  x4

OUR MOST POPULAR SALISBURY TO AIRPORT PRIVATE TRANSFER AND TAXI JOURNEYS

                Moonraker Travel

                53 Estcourt Rd, Amesbury Salisbury, Wiltshire SP1 3AS

 

#LETYOURMONEYTRAVELFURTHER

Pin It on Pinterest

Share This